Determining the Causes of the Problem

TOOL 5.1

The symptoms and the causes of the problem must be properly identified before the Bank can choose a sensible course of action.

Internal Factors

Product – What are the company’s 3 main products and their sales percentages?
– If goods, are they perishable or durable?
– Is there a clear demand pattern?
– Are the products fashion items?
– Are the products subject to rapid technical obsolescence?
– What are the product life cycles? Are any of the products nearing the end of their life cycle?
– Are any of the products subject to seasonal factors?
– What are the competitive advantages/disadvantages of the company’s products?
Production– What is the condition of the production facilities?
– Is there a need for capital expenditure?
– If Yes, within what period and how much?
– What is capacity utilisation?
– Can any unused machinery be sold easily?
– Is the company a technological leader in its industry?
– Is the production process automated?
– Is production seasonal or level during the year?
– What quality control systems does the company have?
– Is the production process labour intensive?

External Factors

Economics – What is the state of the relevant economies? (Domestic & International) Growth / recession / inflation / deflation?
– Is the company’s business subject to volatility as a result of economic changes?
– Are the company’s major customers subject to economic changes?
– Are interest rate changes important?
– If yes what is the outlook for interest rates?
– Does the company have any protection against rate rises?
– Are foreign exchange rate changes important?
– If yes what is the outlook for FX rates?
– Does the company have any protection against rate changes?
– Is the company’s business dependent on the success of one major industry?
– Is the company’s business affected by movements in the equity and debt capital markets?
Industry – Industry composition – many small companies or one dominant player?
– Entry barriers?
– Current state of the industry. Are other companies reporting problems?
– Where is the industry in its life cycle?
– Who is the industry leader?
– How does this company compare to the industry leader?
– Is the industry cyclical?
– If Yes, where is it in the cycle?
– Is the industry seasonal?
– Is the industry highly regulated?
– Are those regulations expected to change in the short term?
– Is the industry unionised?
– What is the current state of labour relations in the industry?
– What is the current state of labour relations in the company?
Market– Is this a diversified market with many customers?
– What is the financial strength of those customers?
– What is the normal customer profile?
– Is this a domestic or international market?
– What is the impact of demographic changes?
– What is the impact of buying pattern changes?
– Who are the major players in the market?
– What is our company’s market share and position?
– What is the impact of/need for ongoing advertising and promotion?
– What are the normal distribution channels in the market?
– What are our company’s distribution channels?

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